At Vibeandwear, we believe that every order is more than just a transaction. It’s an experience that begins the moment you click "buy" and ends when you hold your carefully packaged item in your hands. From start to finish, we aim to make every step of this journey seamless and exciting. Whether you're anticipating a new accessory or simply looking forward to your order arriving, we’re committed to ensuring the process is smooth and reliable.
In this policy, the terms “we,” “us,” and “our” refer to Vibeandwear, which is managed by Zenrovis Tecnologies. The terms “you,” “your,” and “customer” refer to anyone browsing or purchasing through our platform. Here, you’ll find all the details about how shipping works, typical delivery times, and what you can expect once your order is placed.
By shopping with us, you agree to the practices outlined in this policy. We recommend taking a moment to review this so you can feel confident about your order's journey with us.
At Vibeandwear, we’re excited to bring our curated collection of accessories right to your doorstep—no matter where you are across India. Our delivery network covers a wide range of serviceable pin codes, ensuring that your favorite items arrive quickly and reliably, wherever you live.
Currently, we only offer shipping within India. While we’re unable to ship internationally at this time, we’re always dreaming big and working on expanding our reach. Your passion for our products fuels this growth, and we can’t wait to bring our collection to more places in the future.
As soon as you place your order with Vibeandwear, we spring into action to prepare your selected accessories for delivery. Our dedicated team works carefully to pack each item with precision. Typically, this process takes about 1 to 2 business days, excluding weekends and public holidays.
Once your order is ready to go, you’ll receive a confirmation email with all the necessary details, so you’ll always know what to expect next.
We take great pride in managing every order with care and attention, ensuring your shopping experience is as smooth as possible. We appreciate your patience throughout this process and can’t wait to get your accessories to you promptly and safely.
At Vibeandwear, we know how exciting it is to receive your carefully chosen accessories. To keep that excitement going, we aim to deliver your order within 3 to 8 business days. The exact timing depends on your location and the available courier services in your area.
Rest assured, every item is packed with the utmost care to ensure it arrives in perfect condition and ready for you to enjoy. We understand the anticipation, and our goal is to make sure your delivery experience is not only reliable but also a highlight of your shopping journey.
While we strive to ensure every order reaches you without issue, sometimes deliveries can be delayed or returned due to reasons like an incorrect or incomplete address, the recipient being unavailable, or refusal to accept the package. When this happens, your order will be safely returned to our warehouse.
If your order is returned, don’t worry! Simply reach out to us, and we’ll assist you in scheduling a re-delivery. To avoid any delays, please make sure that your address details are accurate and that someone is available to accept the delivery.
We want to make sure your shopping experience is as smooth as possible, and your attention to these details helps us deliver your chosen accessories promptly and hassle-free.
At Vibeandwear, we take immense care in packing each order, ensuring it reaches you in perfect condition. However, on rare occasions, a package might arrive damaged or show signs of tampering. If this happens, we want you to know that we’re here to help and will address any issues swiftly.
Should you receive a damaged item, please reach out to our support team within 48 hours of delivery. Make sure to provide clear photos of both the packaging and the item itself. Once we receive these, we’ll investigate and resolve the matter as quickly as possible.
If a shipment is lost during transit, we will work closely with our courier partners to confirm the status of your order. We’ll then offer you the option of either a full refund or a replacement, based on what works best for you.
Your satisfaction is our top priority, and we’re dedicated to making sure your order arrives safely. If any issues arise, we’ll ensure a smooth resolution, so you can continue enjoying your shopping experience with peace of mind.
At Vibeandwear, we believe your shopping experience should be smooth and stress-free. Whether you have a question about your order, need help with delivery details, or have any other concerns, our friendly team is here to assist you every step of the way.
Don’t hesitate to reach out to us at zenrovistechnologies@gmail.com. We’re committed to responding as quickly as possible and ensuring you have all the support you need.
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