At Vibeandwear, managed by Zenrovis Tecnologies, we understand that sometimes things don't go as planned. Life can change in an instant, and so can your preferences. Whether you’ve had a change of heart about your order or realized an item isn’t what you expected, we’re here to make cancellations as smooth and hassle-free as possible.
When we refer to “we,” “our,” or “us,” it’s about Zenrovis Tecnologies, while “you,” “your,” or “customer” refers to you, our valued shopper. By placing an order with us, you’re agreeing to the terms laid out in this policy. We encourage you to read through this carefully to understand the process fully, should you decide to cancel an order.
We’re all about flexibility. We want you to have peace of mind throughout your shopping experience. So, if your plans shift, rest assured that canceling your order will be easy, transparent, and supported every step of the way.
We completely understand that plans can shift or a purchase may not feel quite right after it’s been made. At Vibeandwear, we want to ensure you’re in control of your shopping journey. If you need to cancel an order before it’s shipped, we’ve made it simple and stress-free.
As long as your order hasn’t been dispatched, you can cancel it within 24 hours of placing it. If the 24-hour window hasn’t passed, feel free to reach out to us anytime before shipment. Acting quickly will ensure that everything is processed smoothly.
To request a cancellation, simply email us at zenrovistechnologies@gmail.com with your order number and a brief reason for your request. We’ll quickly review your request and confirm whether your order can be canceled.
If your cancellation is approved, we’ll process a full refund to your original payment method. This typically takes about 5 to 7 business days for the funds to appear in your account.
At Vibeandwear, we aim to make cancellations as simple and reassuring as possible, so you can shop with peace of mind knowing that your decisions are always in your hands.
We understand that sometimes, even after placing an order, you may change your mind before the item arrives. Once your accessories are on their way to you, however, cancellation is no longer an option.
But don’t worry, all is not lost. If your order has already been shipped, you can still return the items upon their arrival, as long as they meet the conditions stated in our Return and Refund Policy. This gives you a chance to reconsider and make sure you’re completely satisfied with your purchase.
At Vibeandwear, we want you to feel confident and happy with every purchase you make. While cancellation isn’t possible once your order is in transit, our return process is designed to offer you flexibility and peace of mind, ensuring you’re always in control of your shopping experience.
We know that sometimes, after placing an order, you may realize that something needs adjusting. At Vibeandwear, we strive to offer a smooth shopping experience, but once an order has been confirmed, we’re unable to make changes to it. This includes updating products, shipping addresses, or correcting contact details.
If you spot an issue, the quickest and easiest solution is to cancel the order within the allowed window, then place a new one with the updated information. Acting fast ensures everything is set just the way you want it, and helps prevent any delays.
We recognize that mistakes can happen, and we’re here to make sure your shopping experience is as hassle-free as possible. By following this process, you’ll be confident that your order will reflect exactly what you wanted and be delivered to you without any issues.
We know that sometimes things don’t go as planned, and you might have second thoughts about your purchase. Whether it's about cancelling an order or simply seeking clarification, we're here to help. Reach out to us at zenrovistechnologies@gmail.com, and our friendly team will walk you through the process with all the support you need.
Your satisfaction is our priority, and we aim to make your experience hassle-free. By getting in touch with us, we’ll ensure that everything is sorted smoothly, so you can shop with confidence and ease.
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